Computer Hangs After 49.7 Days

ID: Q216641

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5
Microsoft Windows 98

SYMPTOMS

After 49.7 days of continuous operation, your Windows-based computer may stop responding (hang).

CAUSE

There is a problem with the timing algorithm in the Vtdapi.vxd file.

RESOLUTION

The English version of this fix for Windows 95 should have the following file attributes or later:


   Date      Time      Version     Size     File name    Platform
   ----------------------------------------------------------------
   6/23/98   12:44pm   4.00.950    18,570   Vtdapi.vxd   Windows 95

The English version of this fix for Windows 98 should have the following file attributes or later:


   Date      Time     Version     Size     File name    Platform
   -------------------------------------------------------------
   6/22/98   1:48pm   4.10.950    18,570   Vtdapi.vxd   Windows 98

For Windows 95:

The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

vtdapi95.exe

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

For Windows 98:

The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

216641up.exe

Release Date: Jun-04-1999

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

Q161020 Implementing Windows 95 Updates

Additional query words: 49 random

Keywords : win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb