Find-Related Commands Missing From Menus and Tools

ID: Q222029

The information in this article applies to:

Microsoft Windows 98 Second Edition
Microsoft Windows 98
Microsoft Windows 95
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you use your computer, you may experience the following Find-related symptoms:

When you click Start, and then point to Find, the "Files or Folders" and "Computer" commands may be missing.

When you right-click Network Neighborhood, the "Find Computer" command may be missing if a 32-bit network client is not installed on your computer.

When you right-click My Computer, the "Find" command may be missing.

CAUSE

This behavior can occur if a registry key is damaged or contains an incorrect value.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
To resolve this issue, use Registry Editor to verify that the registry key listed below has the value listed, and if needed, edit the value to match the value listed:
Registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\FindExtensions\ShellFind

This registry key should contain the following value and value data:

Value: Default
Value data: {61E218E0-65D3-101B-9F08-061CEAC3D50D}

MORE INFORMATION

Note that the "Find" command may also be missing from the Start menu if policy restrictions are in effect for the local user's Start menu.

Additional query words:

Keywords : kbenv kbtool kbui win95 win98 win98se
Version : WINDOWS:95; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbprb