Sleep Button May Be Disabled After Wakeup on ACPI Computer

ID: Q222902

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

The Sleep button on your computer may stop working after a wakeup in ACPI mode, if the Sleep button is pushed during Wakeup processing

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows 98 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time       Version    Size     File name   Platform
   ---------------------------------------------------------------
   12/13/99  11:32p   4.10.2103  194,518  Ntkern.vxd   Windows 98

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Windows 98 Second Edition.

MORE INFORMATION

The package for this hotfix has been re-released due to version problems of the original binaries wherein they were too low and would not be installed properly.

Additional query words:

Keywords : win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb