Hewlett-Packard DeskJet 855c May Not Print Rotated Text in Illustrator 7.0

ID: Q227059

The information in this article applies to:

Microsoft Windows 98 Second Edition
Microsoft Windows 98

SYMPTOMS

When you use the Hewlett-Packard (HP) DeskJet 855c printer to print text that you rotated using Adobe Illustrator 7.0, the text may not be printed properly. You may also receive a general protection fault error with the HP printer driver.

CAUSE

This issue can occur if you are not using the latest HP DeskJet 855c printer driver or the latest version of Illustrator.

RESOLUTION

To resolve this issue, contact HP to obtain the latest printer driver or contact Adobe to obtain the latest version of Illustrator. For information about obtaining HP printer drivers or Illustrator, click the appropriate Web site:

http://www.adobe.com

http://www.hp.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: hpdj

Keywords : kb3rdparty kbhw kbprint windrvr win98 win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb