LightWave 3D Hangs When Running Spacefighter Animation

ID: Q229122

The information in this article applies to:
  • Microsoft Windows 98 Second Edition

SYMPTOMS

When you attempt to view the Spacefighter animation in NewTek LightWave 3D version 5.6, the program may stop responding (hang) if you are using any of the following video adapters:

  • Intel I740


  • Diamond Viper 550 (RIVA TNT chip set)



CAUSE

This behavior may be caused by an issue with DirectX 6.1 and the way LightWave 3D interacts with certain video adapters and drivers.


RESOLUTION

To resolve this issue, disable DirectDraw acceleration using the DirectX Diagnostic tool (Dxdiag):

  1. Click Start, click Run, type dxdiag, and then click OK.


  2. Click the Display tab.


  3. Click Disable next to DirectDraw: Acceleration Enabled.


  4. Click Exit.


NOTE: Disabling DirectDraw and Direct3D acceleration will slow overall performance. After you quit LightWave 3D, enable these options again.


MORE INFORMATION

For information about possible patches for or new versions of LightWave, visit the NewTek Web site at:

www.newteck.com
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kbenv kbhw win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: June 8, 1999
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