Err Msg: Your Computer Does Not Have Enough Free Memory to Defrag the Drive

ID: Q229154


The information in this article applies to:
  • Microsoft Windows 98
  • Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5
  • Microsoft Windows 98 Second Edition


SYMPTOMS

When you attempt to run Disk Defragmenter (Defrag.exe) or ScanDisk (Scandskw.exe), you may receive one of the following error messages:

  • Your computer does not have enough free memory to defrag the drive. Quit one or more programs.
    ID# Defrag009


  • ScanDisk could not continue because your computer does not have enough available memory.



CAUSE

This issue can occur if you are running Windows on a hard disk that is larger than 8 gigabytes (GB) in size and has a cluster size less than 8 kilobytes (KB). This configuration may be created if you use a third-party disk tool to create a partition on a hard disk that is larger than 8 (GB) in size and has a cluster size less than 8 KB.


RESOLUTION

To resolve this issue, contact the manufacturer of the third-party hard disk tool to inquire about a possible update to the software that resolves this issue.


MORE INFORMATION

The standard FAT32 cluster size of 4,096 bytes only applies for hard disks smaller than 8 GB. The third-party hard disk tool may change the cluster size to 4,096 bytes per allocation unit.

The default cluster sizes are listed in the following table.


   Hard disk size     Cluster size
   -------------------------------
   512 MB to 8 GB      4 KB
   8 GB to 16 GB       8 KB
   16 GB and larger   16 KB 

Additional query words:

Keywords : kb3rdparty kbenv kberrmsg kbtool osr2 win98 win98se
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: July 13, 1999
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