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SYMPTOMSWhen you start your computer, or when you run Norton Disk Doctor, you may receive the following error message many times: If you click Yes, the dates for all the files are changed to a date in 1980 (usually 01-04-80). CAUSEThis behavior can occur if you are running Norton Disk Doctor 4.0 and the computer's CMOS contains an incorrect date (which can occur if the computer's system battery is weak or expired). RESOLUTIONTo resolve this issue, use the appropriate method: Method 1Contact Norton for a possible resolution.Method 2Replace your computer's system battery. Make a backup of all your data files, reformat the hard disk, reinstall all of your programs, and then restore the data files from backup.MORE INFORMATION
Correcting the time and date in the CMOS or replacing the weak CMOS battery once the dates have been changed does not resolve the issue. Additional query words:
Keywords : kb3rdparty kbenv kbhw |
Last Reviewed: May 24, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |