InstallShield Hangs and "_Delis" Is Not Responding

ID: Q231978


The information in this article applies to:
  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 95


SYMPTOMS

When you try to install a program using the InstallShield installer, the installation program may stop responding (hang) and "_Delis" may be listed as not responding in the Close Program dialog box.


CAUSE

Running an anti-virus program in the background may cause this behavior to occur.


RESOLUTION

To work around this behavior, disable or uninstall the anti-virus program.


MORE INFORMATION

_Delis is the "file deleter" for InstallShield. You can click End Task in the Close Program dialog box for _Delis, but you will need to manually delete the installation files from the Windows\Temp folder after the installation is finished.

Additional query words: install shield

Keywords : kb3rdparty win95 win98 win98se
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: June 22, 1999
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