Standby Mode Causes General Protection Fault in Attwave.drv

ID: Q232131

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 98 Second Edition
Microsoft Windows 95

SYMPTOMS

When you place your computer in Standby mode, you may receive the following error message:

MSGSRV32 caused a general protection fault in module ATTWAVE.DRV at 0001:00000077.

CAUSE

This issue can occur if your AT&T Winmodem has resource conflicts.

RESOLUTION

To resolve this issue, modify the resources of the AT&T Winmodem so that it no longer conflicts with other devices.

For information about configuring devices and troubleshooting resource conflicts between modems and other hardware devices, see the following articles in the Microsoft Knowledge Base:

Q190554 Troubleshooting Modem Problems in Windows 98

Q133240 Troubleshooting Device Conflicts with Device Manager

Once the resource conflict is resolved, Standby mode does not work until you restart the computer.

Additional query words:

Keywords : kbenv kbhw win95 win98 win98se
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb