The information in this article applies to:
SYMPTOMSWhen you attempt to play a movie (.mov) file, you may receive one or both of the following error messages:
CAUSEThis issue can occur if you are using an out-of-date version of Windows Media Player. RESOLUTIONTo resolve this issue, install the most current version of Media Player from the Microsoft Windows Update Site:
Additional query words:
Keywords : kberrmsg kbtool win98 |
Last Reviewed: May 27, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |