Can't Use System Recovery With Windows 98 Second Edition Updates

ID: Q232753


The information in this article applies to:
  • Microsoft Windows 98 Second Edition


SYMPTOMS

When you try to use the Microsoft System Recovery utility with the Windows 98 Second Edition Updates CD-ROM, you are unable to do so.


CAUSE

This issue occurs because the Windows 98 Second Edition Updates CD-ROM is designed to upgrade Windows 98 and you cannot install it from MS-DOS.


RESOLUTION

To work around this issue if you need to restore your computer, use the System Recovery utility on the original Windows 98 CD-ROM to do so, and then upgrade to Windows 98 Second Edition.


MORE INFORMATION

For additional information about the Microsoft System Recovery utility, please see the following articles in the Microsoft Knowledge Base:

Q187526 How to Restore Windows 98 from a Full System Backup

Or from the Recover.txt file from the following Microsoft Web site:

http://support.microsoft.com/support/windows/readme/win98se/W98sereadme.asp

Additional query words:

Keywords : kbsetup kbtool win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 25, 2000
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