Desktop Icons May Not Appear on a Secondary Monitor

ID: Q232798


The information in this article applies to:
  • Microsoft Windows 98 Second Edition

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you restart your computer with multiple-display support enabled, your desktop icons may not appear on a secondary monitor.


WORKAROUND

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

This issue may be temporarily resolved by deleting the following registry key:

HKEY_USERS\DEFAULT\Software\Microsoft\Internet Explorer\Desktop\Old WorkAreas
This is not a permanent fix. It may happen again after a period of time and the registry key must be deleted each time the issue comes up.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdisplay win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 28, 1999
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