Err Msg: The A/V Panel for This Device Is Not Configured Properly to Run DestiVu

ID: Q232952


The information in this article applies to:
  • Microsoft Windows 98 Second Edition


SYMPTOMS

After you install Windows 98 Second Edition on a Gateway Destination XTV computer, you may experience any of the following symptoms:

  • The DestiVu Web TV program may not function correctly.


  • When you attempt to start DestiVu Web TV, you may receive the following error message:
    The A/V panel for this device is not configured properly to run DestiVu.



CAUSE

This issue can occur if the Atibt829.sys file is missing or damaged.


RESOLUTION

To resolve this issue, contact Gateway to inquire about obtaining an update that resolves this issue.


MORE INFORMATION

The Atibt829.sys file is used to start DestiVu Web TV. When you install Windows 98 Second Edition, the Atibt829.sys file may be replaced with the Bt829.sys file.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kberrmsg win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: June 14, 1999
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