Cannot Start Windows with Umax 6SE Scanner Installed

• Microsoft Windows 98 Second Edition
• Microsoft Windows 98
• Microsoft Windows 95

SYMPTOMS

After you upgrade to Windows 95, Windows 98, or Windows 98 Second Edition with a Umax VistaScan scanner driver installed, or if you have Windows 95, Windows 98, or Windows 98 Second Edition installed and you then install the Umax VistaScan driver, you may be unable to start Windows.

RESOLUTION

To resolve this issue, contact UMAX Technical Support to inquire about obtaining the patch that resolves this issue.

WORKAROUND

To work around this issue, disable the "path c:\ummgr" line that is created in the Autoexec.bat file by the VistaScan software. To disable the line, open the Autoexec.bat file in any text editor (such as Notepad), and then place a semicolon (;) at the beginning of the line. Save the file and then restart your computer.

MORE INFORMATION

When you install the VistaScan drivers, the default path statement in the Autoexec.bat file is overwritten with the statement "path c:\ummgr". As a result, the Win.com file may not be found and the computer may not start.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 6se

Keywords : kb3rdparty win95 winboot win98 win98se
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb