Virtual Private Networking Connection Stops Responding (Hangs) When Disconnecting

• Microsoft Windows 98
• Microsoft Windows 95
• Microsoft Windows 95 OEM Service Release versions 1, 2, 2.1, 2.5

SYMPTOMS

You may experience any one of the following symptoms:

• When you attempt to cancel a Virtual Private Networking (VPN) connection, the VPN connection stops responding (hangs).



• When the connection to your Internet service provider (ISP) times out, the VPN connection may stop responding (hang).

CAUSE

This behavior can occur if the Point-to-Point Tunneling Protocol (PPTP) driver does not disconnect correctly.

RESOLUTION

To resolve this problem, obtain the Virtual Private Networking (VPN) Update for Windows 98 and Dial-Up Networking (DUN) version 1.3. For additional information about the VPN Update for Windows 98 and DUN version 1.3, please see the following article in the Microsoft Knowledge Base:

Q191540 VPN Update for Windows 98 and Dial-Up Networking 1.3 Available

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : dun win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb