USB Audio Problems with Openhci.sys

ID: Q237944

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

An audio CD that is playing through your Universal Serial Bus (USB) speakers may stop when you open a command prompt window. The music may also randomly stop playing, the speaker icon on the task bar may disappear, or the progress counter in the CD Player tool may never change from 00:00.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date      Time       Version    Size    File name     Platform
   ---------------------------------------------------------------
   07/01/99  6:34:12pm  4.10.2020  23,040  Openhci.sys  Windows 98

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: ms-dos cdplayer cdplayer.exe

Keywords : kbtool win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb