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SUMMARYThis article describes how to troubleshoot problems with compact disc recordable (CD-R) and compact disc re-writable (CD-RW) drives in Windows 98 Second Edition. MORE INFORMATION
Windows 98 Second Edition does not include protected-mode drivers for CD-R or CD-RW drives that support writing data to optical discs. Support for writing data to optical discs in Windows requires the installation of third-party software. To troubleshoot CD-R and CD-RW drives, you can use the same troubleshooting steps you would use for CD-ROM or DVD-ROM drives to resolve problems with reading a CD-ROM.
Q151634 Protected-Mode CD-ROM Drive Support in WindowsIf your controller is supported by a Windows protected-mode driver, determine whether there is a problem with the protected-mode driver that prevents the reading of a CD-ROM. Click Start, point to Setting, click Control Panel, double-click System, and then click the Performance tab. Check for any drives using MS-DOS Compatibility mode. For information about troubleshooting MS-DOS Compatibility mode, please click the article numbers below to view the articles in the Microsoft Knowledge Base: Q130179 Troubleshooting MS-DOS Compatibility Mode on Hard DisksIf no drive is using MS-DOS Compatibility mode and the CD-R or CD-RW drive still does not read a CD-ROM, please contact the manufacturer of your controller card or drive for a possible firmware or driver update. If the drive works in Windows but you are unable to use the CD-R or CD-RW software to write data to the drive, contact the software's manufacturer to inquire about resolving the issue or obtaining an updated version of the program. Additional query words:
Keywords : kbhw kbtshoot win98se |
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