Err Msg: Ddhelp.exe Caused an Invalid Page Fault in Module Mgaxdd32.dll

ID: Q238069

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 98 Second Edition
Microsoft Windows Media Player versions 6.0, 6.1

SYMPTOMS

When you play a file using Windows Media Player or run the DxDiag.exe tool, you may receive the following error message:

Ddhelp.exe caused an invalid page fault in module Mgaxdd32.dll at 015F:BAAL521F

CAUSE

This issue can occur if your computer includes any of the following items:

Matrox Millenium II video adapter
Microsoft DirectX 6.1
An incompatible video adapter

RESOLUTION

To resolve this issue, contact the manufacturer of the video adapter to obtain an updated video driver.

MORE INFORMATION

The Matrox Millenium II video driver must have a date 5-13-99 or later.

For additional information about troubleshooting video issues, click the article number below to view the article in the Microsoft Knowledge Base:

Q127139 Troubleshooting Video Problems in Windows

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: ipf display card graphic

Keywords : kb3rdparty kbdisplay kberrmsg kbgraphic kbtool windrvr win98 win98se
Version : WINDOWS:6.0,6.1
Platform : WINDOWS
Issue type : kbprb