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SYMPTOMSWhen you attempt to use a program that uses your modem, you may receive the following error message: After you receive this error message, your computer may stop responding (hang). CAUSEThis behavior can occur if you are using a Diamond Multimedia SupraMax PCI modem, and you have not installed the latest drivers for the modem or the drivers are damaged. RESOLUTIONTo resolve this issue, download and install the version 2.1.2.136b or later modem driver, or contact Diamond Multimedia to obtain the latest version of the modem driver software. For information about obtaining the latest software, please visit the following Diamond Multimedia Web site: http://www.diamondmm.comFor additional information about this issue, please visit the following Diamond Multimedia Web site: http://itvweb.diamondmm.com/vanweb_2.0/vanweb-bin/vanweb.dll/0935441826x308x163/researchagentThe third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: blue screen
Keywords : kb3rdparty kberrmsg kburl windrvr win98 win98se |
Last Reviewed: September 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |