Problems with VCOMM After Standby

ID: Q239787

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

You may have problems getting the modem port to open when you are running diagnostics on the modem half of a WinModem adapter. This behavior may occur after the computer enters Standby mode, you wake the computer, and you then run the diagnostics again.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date     Time        Version    Size     File name   Platform
   ---------------------------------------------------------------
   6/25/99  12:51:29pm  4.10.2017  33,107   Vcomm.vxd   Windows 98

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: power management

Keywords : kbhw win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb