Computer Hangs If USB Mouse Is Moved While Suspending

ID: Q240021


The information in this article applies to:
  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition


SYMPTOMS

Your computer may stop responding (hang) while it is entering Standby mode (suspending), if either of the following actions occurs:

  • You erratically move the Universal Serial Bus (USB) mouse that is attached to the computer while the computer is in the process of suspending.


  • You rapidly press keys on the USB keyboard that is attached to the computer while the computer is in the process of suspending.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

If you are using a non-USB (legacy) mouse and/or keyboard, this problem does not occur.

Additional query words:

Keywords : kbhw win98 win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 29, 1999
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