USB Devices May Not Work in Windows 98 Second Edition

ID: Q240075

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

Universal Serial Bus (USB) devices that are plugged in to a computer running Microsoft Windows 98 Second Edition may not work if the following hardware components are installed on the computer:

An AMD processor (running at 350 MHz or faster)

A VIA Technologies USB controller

CAUSE

This behavior occurs because there is a timing-specific problem in the Universal Host Controller driver (Uhcd.sys), which may prevent USB devices from enumerating under specific timing conditions.

RESOLUTION

To resolve this issue, download and run the appropriate file for your language version of Windows. The following files are available for download from the Microsoft Download Center. Click the file names below to download the files:

English:

240075up.exe

Chinese (Traditional)

240075tw.exe

German:

240075de.exe

Spanish:

240075es.exe

French:

240075fr.exe

Italian:

240075it.exe

Japanese:

240075ja.exe

Portuguese:

240075pt.exe

Swedish:

240075sv.exe

Release Date: Oct-15-1999

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

This fix should have the following file attributes or later:


   Date       Time     Version     Size     File name
   --------------------------------------------------
   08/20/99   1:14pm   4.10.2223   30,528   Uhcd.sys

STATUS

Microsoft has confirmed this to be a problem in Windows 98 Second Edition.

Additional query words:

Keywords : win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug