USB Mouse or Keyboard Not Working with AMD OHCI USB Controller

ID: Q241134

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

When you use AMD's OHCI USB controller, you may experience intermittent instances where Windows does not recognize the USB mouse or USB keyboard.

CAUSE

This issue can occur when querying the status of the host controller's status registers returns incorrect information. As a result, the mouse and or keyboard attached to the controller do not initialize properly.

RESOLUTION

To resolve this issue, download the latest version of the Openhci.sys file.

The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

241134up.exe

Release Date: Dec-29-1999

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

The English-language version of this fix should have the following file attributes or later:


   Date      Time     Version     Size     File name  
   ---------------------------------------------------
   10/18/99  11:08am  4.10.2225   24,240   Openhci.sys

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kb3rdparty kbhw win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug