Infrared Communication Does Not Work After Using Preptool

ID: Q241225


The information in this article applies to:
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you attempt to use the Infrared Recipient tool, you may receive the following error message:

Communications could not be initialized. Make sure Infrared is enabled on your machine through the Infrared Control Panel applet.
Also, this behavior may occur even though you have verified that your infrared functionality is properly enabled.


CAUSE

This behavior can occur if you are using a computer where the operating system was installed by using a Preptool utility disk image.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
To prevent this problem from occurring, perform the following steps before running Preptool:

  1. Use Registry Editor to view the following key in the registry:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9
    Export the Protocol_Catalog9 key to a Registry (.reg) file.


  2. Restart your computer. You can now include the exported registry file in the ADDREG section of the Msbatch.inf file for the Preptool utility to provide infrared configuration information.


To work around this issue without using the Preptool utility:
  1. Use Registry Editor to view the following key in the registry:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9
    Export the Protocol_Catalog9 key to a Registry (.reg) file.


  2. Copy the exported registry file to the other computer.


  3. Double-click the .reg file, and then click OK to import the infrared configuration settings to that computer.


Additional query words: fir broke broken preptool.exe

Keywords : kberrmsg kbtool win98 win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: September 20, 1999
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