Enabling OHCI USB Support Causes High-Pitched Noise

ID: Q241259

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

When you enable Universal Serial Bus (USB) support, you may hear a high-pitched noise.

Note that this behavior occurs only in Windows 98 Second Edition, on computers equipped with USB Open Host Controller Interface (OHCI) host controllers.

If you use a USB video capture device, the image may freeze, and Windows may also stop responding to input.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time       Version    Size    File name  
   ---------------------------------------------------
   01/01/99  4:01:01pm  4.10.2224  24,576  Openhci.sys

WORKAROUND

To work around this problem, disable USB support in Device Manager. Disabling USB causes the noise to stop.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbenv kbhw win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb