Port Name Changes After You Install a Second Printer Port

ID: Q243028

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 95

SYMPTOMS

If you are using Hewlett-Packard Transport Control Protocol/Internet Protocol (TCP/IP) print monitor software, the port configured for your printer may change after you install an additional printer. For example, if your first printer is configured to use a port named "HP3" and you install a second printer to a port called HP4, the first printer port may be renamed to "HP4".

CAUSE

This issue can occur if you add a custom port and choose a name for this port that begins with the same character as an existing port.

RESOLUTION

To work around this issue, verify that all of your custom ports begin with unique characters in their name.

NOTE: This issue does not affect printing in any way.

Additional query words:

Keywords : kbprint kbui win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb