Windows 98 Second Edition Problems with NDIS Intermediate Drivers

• Microsoft Windows 98 Second Edition

SYMPTOMS

On a computer that is running Windows 98 Second Edition and using networking software that is implemented as a Network Driver Interface Specification (NDIS) intermediate driver, one of the following symptoms may occur:

• The computer may stop responding (hang) while starting up or shutting down.



• Your network throughput and overall network performance may gradually decrease, sometimes to the point that the computer hangs or becomes completely unresponsive to network requests.

CAUSE

This problem can occur if the NDIS intermediate driver code is preempted by the operating system when it is not safe to do so. As a result, a "race" or "deadlock" condition may occur, causing the operating system to hang.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

   Date       Time     Version     Size      File name
   ---------------------------------------------------
   10/20/99   3:48pm   4.10.2224   166,053   Ndis.vxd  

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This problem is known to occur with the following networking software:

• 3Com DynamicAccess SW 2.0
• AT&T IPSec Virtual Private Networking

Additional query words: qfe

Keywords : 3rdpartynet win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb