Error Message: Error Loading User.exe. You Must Re-Install Windows

• Microsoft Windows 98 Second Edition
• Microsoft Windows 98

SYMPTOMS

When you attempt to start Windows, even in Safe mode, you may receive the following error message:

Error loading User.exe. You must re-install Windows.

CAUSE

This behavior can occur if the Ddeml.dll file is missing or corrupted.

RESOLUTION

To resolve this issue:

1. Start your computer with the Windows 98 Startup disk.



2. Choose Start Windows 98 with CD-ROM Support" from the Startup menu, and then press ENTER.



3. Type the following command, and then press ENTER

   extract drive:\win98\win98_xx.cab ddeml.dll /l c:\windows\system

   where drive is the CD-ROM drive containing your Windows 98 CD-ROM, and xx is 28 if you are running Windows 98 Second Edition or 31 if you are running Windows 98.



4. Remove the Startup disk, and then restart the computer.

Additional query words:

Keywords : kberrmsg win98 win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb