Plug and Play Installation of IrDA Devices May Not Work

ID: Q245005

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

When you attempt to use an Infrared Data Association (IrDA) device in Windows 98 Second Edition, the device may not be detected as a Plug and Play device when you place it within range of the IrDA sensor, even though the Infrared tool in Control Panel indicates that a device is within range.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time     Version       Size     File name 
   ----------------------------------------------------
   12/6/99   7:04PM   4.10.0.2223   33,769   Irenum.vxd

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbhw win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb