Point and Print Is Not Working on Computers Running Windows 95/98

• Microsoft Windows 98
• Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5
• Microsoft Windows 95

SYMPTOMS

When you attempt to print to a network printer that is attached to a Windows NT 4.0 server from a computer running Windows 95, you may be prompted to install the printer. When you click Yes, and then click Next, Windows does not detect the correct print driver. You have to manually select the printer even though point and print is enabled.

CAUSE

This problem may occur if your computer running Windows 95 has the RPC Print Provider service installed, and you have installed Internet Explorer 4.0 or later.

RESOLUTION

To resolve this problem, remove the RPC Print Provider service. To do this, follow these steps:

1. Right-click Network Neighborhood, and then click Properties.



2. Click Microsoft RPC Print Provider, and then click Remove.



3. Click OK, and then restart the computer.

Additional query words:

Keywords : kbnetwork kbprint win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb