FDISK May Not Work When IDE Controller Is Rebalanced

• Microsoft Windows 98 Second Edition

SYMPTOMS

If you are using a docking station that contains a PCI IDE controller and hard disk, you may not be able to run the FDISK utility to view or modify hard disk partition information.

NOTE: FDISK may exit to a command prompt during startup after you confirm whether to enable large-disk support. This issue does not occur if you boot to a command prompt and run FDISK while not running Windows.

CAUSE

This issue can occur if you run FDISK from an MS-DOS command prompt while Windows is running, and perform one of the following actions:

• You cause hardware resources to be rebalanced by adding new hardware or manually reconfiguring some hardware to use different resources.
• You manually disable and then enable the IDE controller in Device Manager, and then run FDISK.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

   Date       Time     Version     Size     File name     Platform
   ------------------------------------------------------------------------
   11/17/99   4:36pm   4.10.2223   18,889   Disktsd.vxd   Windows 98 Second
                                                          Edition 

STATUS

Microsoft has confirmed this to be a problem in Windows 98 Second Edition.

Additional query words:

Keywords : kbhw kbtool
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug