CAPS LOCK Key Is on at Startup With Universal Serial Bus Keyboard Installed

ID: Q247853


The information in this article applies to:
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98


SYMPTOMS

When you start your non-English language version of Windows 98, the CAPS LOCK key is on if both of the following conditions exist:

  • You have a Universal Serial Bus (USB) keyboard attached to your computer.


  • A language other than English is selected on the Language tab of the Keyboard tool in Control Panel.



CAUSE

This problem occurs if you include the Keyb.com command in your Autoexec.bat file that is executed when you start your computer. The Keyb.com command installs a table that defines the translation of keys to the extended character codes suitable for the selected input locale, and then sets the CAPS LOCK state to On under the conditions listed earlier in this article.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time    Size    File name     Platforms
   -----------------------------------------------------------------
   1/26/2000 10:28   19,927  Keyb.com      Windows 98, Windows 98 SE 

To work around this problem, remove the Keyb.com command from your Autoexec.bat file, and then restart your computer.

NOTE: This work around is not recommended if you use any MS-DOS-based programs that need localized keyboard support, because that functionality would not be provided.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION


For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base:

Q151715 How to Toggle the CAPS LOCK and NUM LOCK Keys

Additional query words:

Keywords : kbhw win98 win98se
Version : WINDOWS:98 Second Edition
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 1, 2000
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