No Drive Letters Available When Attempting to Map a Network Drive

• Microsoft Windows 98
• Microsoft Windows 95

SYMPTOMS

When you attempt to map a network drive, the box containing the drive letters does not have any letters available.

CAUSE

This behavior can occur of Symantec's Virtual Drive program (which simulates CD-ROMs) is installed on the computer. By default, this program creates the greatest number of virtual drives available. All the virtual drives created are visible in drive Z in My Computer.

RESOLUTION

To resolve this issue, use the Virtual Drive program to free up some of the virtual drives that are not being used. You can then map the network drive.

For more information about the Virtual Drive program, contact the manufacturer. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb