Error Message: SU991010: Setup Was Unable to Continue

ID: Q250683


The information in this article applies to:
  • Microsoft Windows 98 Second Edition


SYMPTOMS

When you are installing Windows 98 Second Edition, you may receive the following error after you see the "Setup is preparing the Windows Setup wizard" message:

SU991010

Setup was unable to continue. Quit running setup and try running the install from DOS. 0X3F2


CAUSE

This error message indicates an error reading the hard disk (a locked disk). You may be running antivirus software or a disk utility that does not allow write access to the hard disk.


RESOLUTION

To resolve this issue, disable your antivirus or disk utility program, boot your computer with the Windows Startup disk, and then run Setup again.

Additional query words:

Keywords : kberrmsg kbsetup
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 18, 2000
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