Fatal Exception 0E When Shutting Down Using a Matrox Video Adapter

ID: Q253241


The information in this article applies to:
  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition


SYMPTOMS

When you attempt to shut down or restart your computer, you may receive the following error message:

A Fatal Exception 0E has occurred at 0028:C00082CD in VxD VMM(01) +000072CD


CAUSE

This issue can occur if you have an incompatible or early version of a Matrox video driver installed on your computer.


RESOLUTION

To resolve this issue, download and install the latest Matrox video driver for your video adapter from the Matrox Web site:

http://www.matrox.com

Additional query words: bluescreen blue screen lock hang shutdown reboot

Keywords : kb3rdparty kberrmsg kbhw windrvr
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 3, 2000
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