The information in this article applies to:
SYMPTOMSWhen you attempt to shut down or restart your computer, you may receive the following error message:
CAUSEThis issue can occur if you have an incompatible or early version of a Matrox video driver installed on your computer. RESOLUTIONTo resolve this issue, download and install the latest Matrox video driver for your video adapter from the Matrox Web site: http://www.matrox.com Additional query words: bluescreen blue screen lock hang shutdown reboot
Keywords : kb3rdparty kberrmsg kbhw windrvr |
Last Reviewed: February 3, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |