16-Bit Windows-Based Applications May Hang w/Network Printer

ID: Q103361

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
In Windows NT, if you lose your connection to a network printer and it is set as the default printer, 16-bit Windows-based applications may load significantly slower than usual or appear to hang completely.

When 16-bit Windows-based applications, such as Write, attempt to load, they may search for a printer. If the printer is a network printer and the connection has been broken, the application may load very slowly or appear to hang.


WORKAROUND

To work around this problem, install a local printer and set it as the default, reestablish the network connection, or remove the network connection entirely.


MORE INFORMATION

Steps to Reproduce Problem

  1. In Print Manager, connect to a network printer and set it as your default printer.


  2. Close Print Manager and return to Program Manager.


  3. Open Write from the Accessories group twice.

    NOTE: The reason for doing this twice is that if no other 16-bit Windows-based applications have been loaded, the first launch of Write will take longer because it has to load the 16-bit Windows Subsystem.


  4. Notice the time Write takes to load.


  5. Close all instances of Write.


  6. Unplug the network cable from the network card.

    NOTE: Consult with your Network Administrator before removing any network hardware.


  7. Restart Write and notice the extra time it takes to load.


Additional query words: prodnt wow

Keywords : kbnetwork kbprint ntnetserv ntprint nt16ap NTSrvWkst
Version : 3.1 4.0
Platform : winnt
Issue type :


Last Reviewed: January 15, 1999
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