Tandberg Firmware Versions Required for Windows NT

ID: Q104594

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

There are certain firmware revisions required for Tandberg tape drives to run with the Tandberg tape driver supplied in Windows NT version 3.1. If the firmware revision is out of date, you may receive the following error message:

Fatal translation error on tape in Drive 1.

CAUSE

Tandberg tape drives require a firmware revisions to be able to work correctly with the backup program that comes with Windows NT.

RESOLUTION

Tandberg tape drives require the following revisions:


   Tandberg 3660     08:15
   Tandberg 3820     04:08
   Tandberg 4120     04:08
   Tandberg 4220     05:10

There are several ways to determine the firmware revision on a Tandberg tape drive. Some models have the revision printed on the back of the unit, others do not. If it is not printed on the outside of the tape unit, it can be found on an EPROM on the inside of the unit and may take the form


   966040 I04:12 92x7511

where 4:12 is the firmware revision number. If you do not know the firmware revision and cannot find out what it is, please contact the manufacturer. If the firmware revision is out of date, please contact the manufacturer and update the firmware.

The manufacturer can be contacted at one of the following:


   Tandberg Data in Norway
   Kjeisasvelen 172
   P.O. BOX 133 Kjelsas
   N-0411 OSLO, Norway
   Fax + 47 22 95 13 55
   Phone 47 22 18 90 90
   Email: vimo@tdata.no

   -or-

   Tandberg Data, INC.
   2649 Townsgate Rd.
   Suite 600
   Westlake Village, CA 91361
   Phone (800) 258-8285
   Fax (805) 495-4186

Additional query words: prodnt

Keywords : kbhw nthw
Version : WinNT:3.1,3.5,3.51,4.0
Platform : WINDOWS
Issue type :