Brother HL-8e May Need Firmware Update to Print TrueType Fonts

ID: Q105242

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

The Brother HL-8e may need a firmware update to correctly print TrueType fonts from Windows NT. Problems may include dropped or garbled characters when printing TrueType fonts.

According to Brother's technical support, if the printer firmware is dated earlier than 8/92, it should be updated to a version dated at least 8/24/92 to correct known problems with TrueType fonts.

Use the following procedure to determine the firmware revision of your printer:

Power off the printer.

Holding the Fonts button down, power up the printer.

While still holding the Fonts button, wait until the power up sequence is completed, then the firmware version will be displayed.

For additional information, call Brother technical support at (800) 276-7746.

The HL-8e Printer is manufactured by Brother, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability.

Additional query words: prodnt garbage

Keywords : kbprint ntprint NTSrvWkst
Version : 3.1 3.5 3.51
Platform : WINDOWS
Issue type :