Err Msg: There are no Print Processors... Creating a Printer
ID: Q105247
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The information in this article applies to:
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Microsoft Windows NT operating system version 3.1
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Microsoft Windows NT Advanced Server version 3.1
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Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
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Microsoft Windows NT Server versions 3.5, 3.51, 4.0
SYMPTOMS
When you attempt to install a printer in Windows NT, you may receive one
of the following error messages:
- There are no print processors
- Print Processor is unknown
CAUSE
This behavior can occur if all of the following conditions exist:
- No print processor is specified in the Windows NT registry.
- The print processor file (Winprint.dll) is missing or corrupt.
RESOLUTION
To resolve this problem, follow these steps:
- Verify that the Winprint.dll file exists in the following folder:
%SystemRoot%\system32\spool\prtprocs\w32x86
If the Winprint.dll file is missing, use the following command to
expand the Winprint.dl_ file on your Windows NT Setup CD-ROM or Setup
disks to Winprint.dll in the above folder:
expand x:\i386\winprint.dl_
c:\winnt\system32\spool\prtprocs\w32x86\winprint.dll
where x: is the drive letter of your CD-ROM drive.
- Verify that the print processor is configured correctly in the Windows
NT registry. To do so, follow these steps:
WARNING: Using Registry Editor incorrectly can cause serious, system-
wide problems that may require you to reinstall Windows NT to correct
them. Microsoft cannot guarantee that any problems resulting from the
use of Registry Editor can be solved. Use this tool at your own risk.
a. Locate the following key in the Windows NT registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
\Environments\Windows NT x86\Print Processors\winprint
If the Winprint key is not present, create it by clicking Add Key
on the Edit menu. If Winprint.dll is not specified as the Driver
value in the Winprint key, click Add Value on the Edit menu to
create the Driver value using the following settings:
Driver:REG_SZ:winprint.dll
NOTE: It may be necessary to restart the computer after making these
changes.
Additional query words:
3.10 installed
Keywords : kbprint ntprint NTSrvWkst
Version : 3.1 3.5 3.51 4.0
Platform : winnt
Issue type :
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