System Stops Responding When Printing from UNIX

ID: Q110065

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you connect to a Windows NT server from UNIX LAN Manager-compatible software over Ethernet, the Windows NT system stops responding (hangs) when you attempt to print and the following error message appears:

Kernel unhandled exception error.

This problem may also occur when a Windows for Workgroups version 3.11 client attempts to print a server message block (SMB) to a public disk share.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in Windows NT Workstation and Windows NT Server version 3.5. This problem has also been corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: wfw wfwg prodnt stop blue screen

Keywords : kb3rdparty kbnetwork ntstop NTInterop kbbug3.10
Version : 3.1
Platform : WINDOWS
Issue type :