The information in this article applies to:
SYMPTOMS
When you try to scan an image using the HP Scanjet IIc with a Future
Domain TMC-1670 SCSI controller, the system may hang and displays one
of the following error messages:
-OR-
where the Trap appears on a STOP message. CAUSEUnknown, although some evidence exists for isolating a cause. For instance, the problem occurs when trying to scan images using HP Deskscan II versions 1.62 or 2.0, but does not occur when using the same scanning application with other supported SCSI adapters. RESOLUTION
There is no resolution to this problem at this time. However, a current
workaround to this problem is to use another supported SCSI adapter. STATUSMicrosoft has confirmed this to be a problem in Windows NT version 3.1 and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt lock up blue trap
Keywords : kbhw ntstop nthw kbbug3.10 |
Last Reviewed: February 3, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |