ProComm Plus 2.0 for Windows Fax Services

ID: Q119920

3.50
WINDOWS
kb3rdparty

The information in this article applies to:

Microsoft Windows NT Workstation version 3.5
Microsoft Windows NT Server version 3.5

SUMMARY

If you install DataStorm Technologies ProComm Plus for Windows version 2.0 on Windows NT, the following error message may appear:

The virtual driver file DTASK.386 is not loaded!

Fax send and receive services will be unavailable under enhanced-mode Windows. Add the line 'device=DSTASK.386' to the [386Enh] section of your SYSTEM.INI.

A message may also appear on the status bar of ProComm Plus for Windows stating "Fax cannot open requested port" or errors about the fax service failing if you try to use any of the services provided for fax support.

Other services of this product, including the typical communication-related functions, work fine.

MORE INFORMATION

Windows NT does not support virtual device drivers that are supported under Windows version 3.1 and Windows for Workgroups. These drivers have the .386 extension and run in enhanced mode in Windows 3.1 and Windows for Workgroups.

At the time this article was being prepared, DataStorm was preparing a free upgrade which should be available by the time Windows NT 3.5 ships. This upgrade is version 2.01 of ProComm Plus for Windows. The RTP(patch) file can be obtain by contacting DataStorm's BBS at (314) 875-0503. This RTP file patches version 2.0 of ProComm Plus for Windows and upgrades it to version 2.01. This patch resolves the problems with the FAX service in Windows NT.

For more information, contact the DataStorm BBS at (314) 875-0503 or call DataStorm Technical Support at (314) 875-0530.

ProComm Plus for Windows is manufactured by DataStorm Technologies, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: wfw wfwg prodnt 3.50

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