DELL Omniplex: SONY CD-ROM Fails to Initialize

ID: Q120745

3.50
WINDOWS
kb3rdparty kbbug3.50

The information in this article applies to:

Microsoft Windows NT Workstation version 3.5
Microsoft Windows NT Server version 3.5

SYMPTOMS

At bootup, Windows NT version 3.5 does not initialize the Sony CD-ROM installed in a Dell Omniplex computer using the Adaptec AHA2741 (and possibly other) SCSI controllers. The operating system continues to run, but CD-ROM audio and video are unavailable.

CAUSE

Initialization fails because the device requires too much time to complete an operation.

WORKAROUND

At this time, the only option is to get another CD-ROM drive.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

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