Printer Form May Not Print to Correct Paper Path

ID: Q121233

3.10 3.50
WINDOWS
kbprint kbbug3.50

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation version 3.5
Microsoft Windows NT Server version 3.5

SYMPTOMS

When a form is assigned to more than one paper path, Print Manager locates the first path that has that form assigned to it and prints to it. Print Manager scans from the list of paper paths from the top down. If the form is assigned to the lower paper tray while the upper tray was previously assigned to the same form, Print Manager will always print to the upper paper tray.

WORKAROUND

Manually remove references of undesired paper paths to the same form.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.1 and 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt 3.10

Keywords : ntprint
Version : 3.10 3.50
Platform : WINDOWS
Issue type :