Mouse Stops Responding After Idle Period

ID: Q121869

3.10 3.50
WINDOWS
kbhw

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation version 3.5
Microsoft Windows NT Server version 3.5

SYMPTOMS

Your mouse stops responding during idle periods. You must reboot your computer to again control your mouse.

CAUSE

The ROM BIOS on your computer does not correctly support your mouse port. This problem has occurred on a Gateway 2000 P5/90 with an AMI BIOS and Microsoft serial mouse.

RESOLUTION

Upgrade your computer BIOS. In the case above, the AMI BIOS was upgraded to revision 1.00.09.AX1T. Contact your hardware vendor for more information.

The Gateway and AMI products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 prodnt

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