Err Msg: Cannot Load Catalog From Tape

ID: Q122440

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

When you use the Windows NT Backup program (NTBACKUP.EXE) with any tape device connected to a QLogic PCI SCSI adapter on a PCI bus, the following error message may appear:

Cannot load catalog from tape

CAUSE

There is a problem with the SCSI adapter driver for the QLogic PCI SCSI adapter.

RESOLUTION

To work around this problem, do one of the following:

Use another supported SCSI adapter. Refer to the Windows NT version 3.5 Hardware Compatibility List.

-or-

Call QLogic Technical Support at (800) 737-6524 for more information.

The QLogic product discussed here is manufactured by QLogic, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt controller

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