IntelliPoint Mouse Software Not Supported Under Windows NT

ID: Q122526

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server
  • Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, 4.0
  • Microsoft Windows 2000 Professional


SYMPTOMS

If you attempt to install the Microsoft IntelliPoint 1.0, 1.1, or 3.0 mouse software, the following error message appears:

Setup cannot continue. This software runs with the Microsoft Windows 3.x operating system. Contact Microsoft Customer Service for an upgrade to run with later versions of Microsoft Windows and Microsoft Windows NT operating systems.
NOTE: This error message no longer appears when you install IntelliPoint 3.0 or later on Windows NT 4.0 Service Pack 3 or later.


CAUSE

These Intellipoint versions are not compatible with any version of Windows NT or Windows 2000.


RESOLUTION

Contact Microsoft Customer Service for the latest version of mouse software compatible with Windows NT.

Additional query words: prodnt

Keywords : kbinterop kbsetup nthw
Version : :; WINDOWS:2000; winnt:3.5,3.51,4.0
Platform : WINDOWS winnt
Issue type : kbprb


Last Reviewed: January 21, 2000
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