Stop 0xA When Upgrading to Windows NT 3.5 with HP 2724xx NICs
ID: Q122647
|
3.50
WINDOWS
kb3rdparty
The information in this article applies to:
-
Microsoft Windows NT Server version 3.5
SYMPTOMS
After you upgrade a from Windows NT Advanced Server 3.1 to Windows NT
Server 3.5, the following STOP message may appear after you enter the logon
password:
STOP 0x0000000A
This problem occurs when the computer you are upgrading is using a Hewlett-
Packard (HP) 27246A MC LAN Adapter/16 TP or an HP 27247B PC LAN Adapter/16
TP.
CAUSE
This problem is caused by an older HP adapter driver that is not compatible
with Windows NT version 3.5. The driver is not upgraded by default.
RESOLUTION
To correct this problem:
- Turn off the computer and remove the HP 27246A or HP 27247B network
adapter card.
- Start Windows NT version 3.5 and log on as Administrator.
- Run Control Panel and choose Network.
- Remove the currently installed HP network adapter driver.
- Choose the Add Adapter button and select the HP 27246A MC LAN
Adapter/16 TP for MCA-bus computers or HP27247B PC LAN Adapter/16 TP for
ISA-bus computers.
- Choose the Continue button.
- When you are prompted for the path, specify the following directory on
the Windows NT Server or Workstation version 3.5 CD:
\DRVLIB\NETCARD\X86\HPMCA (for Intel-based systems and HP 27246A
MC LAN Adapter/16 TP)
-or-
\DRVLIB\NETCARD\X86\HPISA (for Intel-based systems and HP 27247B
PC LAN Adapter/16 TP)
- Shut down your computer, and then restart it.
The HP 27246A and 27247B network adapters are manufactured by Hewlett-
Packard, a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
Additional query words:
prodnt trap 0x0A
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