Troubleshooting "The Dependency Service or Group..." Errors

ID: Q123742


The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

When you run Windows NT Setup, the following error message appears:
The dependency service or group failed to start. This error prevented the network from starting.
This error can be caused by:

  • An IRQ conflict involving a network interface card (NIC).


  • An I/O port address conflict involving a NIC.


  • A NIC that is not on the hardware compatibility list (HCL).


  • A corrupt NIC driver.


  • A failing or broken NIC.


  • An incorrect pairing of the NIC and NIC driver.


Additional query words: adapter 3.10 prodnt

Keywords : kberrmsg kbsetup kbtshoot ntsetup
Version :
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 13, 1999
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