Installing HP 4V/MV Driver May Disable HP Printing in NT 3.1

ID: Q124736

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1

The Windows NT printer drivers for the Hewlett-Packard (HP) printer models 4V and 4MV are for Windows NT version 3.5 only. If you install these drivers in Windows NT version 3.1, all printing to any HP printer which is installed and uses PCL5 will be disabled.

NOTE: Any clients using Connect to Printer to a Windows NT version 3.1 Print Server with the HP 4V/MV driver installed will also be affected. The driver will be copied to that computer as well, affecting any HP PCL5 printers installed locally.

To restore printing to HP printers in Windows NT version 3.1 after the 4V/MV driver is installed, use Windows NT EXPAND.EXE to expand the following files from the Windows NT version 3.1 installation media to the %SYSTEMROOT%\SYSTEM32\SPOOL\DRIVERS\W32X86 directory.


   HPPCL5MS.DLL
   RASDD.DLL
   RASDDUI.DLL

Then remove any printers that were using the HP 4V/MV driver. This driver will not work in Windows NT version 3.1.

Additional query words: prodnt 3.10

Keywords : ntprint NTSrvWkst
Version : 3.10
Platform : WINDOWS
Issue type :